How the isb7 VIP Club Works
The VIP Club at isb7 is built around a simple principle: loyalty should be rewarded automatically, without any bureaucracy. You do not need to opt in, apply for VIP status, or submit any forms. The moment you register and start playing on isb7, you are in the programme at Bronze level. Everything from there happens based on how you naturally use the platform.
At the end of each calendar month, isb7 looks at your total real-money wagering across all game categories for that month. If your figure crosses a higher tier's threshold, your account upgrades. If your activity in a given month falls below the threshold for your current tier, your level is reviewed and may step back down — which is why consistent monthly play is what keeps you progressing rather than a single big session.
The monthly cashback — which is the most directly valuable benefit for most players — is calculated automatically and credited to your wallet in the first week of the following month. So your January activity is reflected in the cashback credit you receive in the first week of February. The calculation is based on net losses (what you deposited minus what you withdrew) across the period, and the percentage varies by tier: 5% at Bronze, 8% at Silver, 12% at Gold, 16% at Platinum, and 20% at Diamond.
What Sets the Diamond Tier Apart
The Diamond tier at isb7 is genuinely a different class of membership. At this level, the relationship between the player and the platform becomes much more personalised. You are assigned a senior account manager who you can reach directly — not through a general support queue, but via a dedicated contact. Withdrawal priority is 1 hour guaranteed. The cashback is 20% on net losses monthly, and for Diamond members specifically, there is an option to negotiate cashback with zero wagering requirements — meaning it functions as pure cash rather than bonus credit.
Diamond members also receive custom monthly bonus packages that are negotiated directly with their account manager based on their personal playing preferences. If you prefer card games, your package is built around card game offers. If slots are your main activity, the bonus structure reflects that. This level of customisation is what genuine VIP treatment looks like at isb7.