This Privacy Policy explains exactly what personal data isb7 collects from Pakistani players, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own information. We have written this in plain language — no legal jargon where plain English will do.
This Privacy Policy ("Policy") describes how isb7 ("isb7", "we", "us", "our") — the online gaming platform operating at isb7.ws — collects, uses, stores, protects, and in limited circumstances shares the personal information of registered players and visitors ("you", "your") based in Pakistan.
Privacy is not a formality at isb7. Pakistani players trust us with real money and real personal information, and we take that responsibility seriously. This Policy is written to be read — not to satisfy a legal checkbox. If something is unclear, our support team is available 24/7 at support@isb7.ws to explain any section in more detail.
By registering an account on isb7, making a deposit, placing a wager, or simply using the platform in any way, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of your overall agreement with isb7 and should be read alongside our Terms and Conditions (available at /terms-conditions) and our Responsible Gaming Policy (available at /responsible-gaming).
This Policy applies to all personal data collected through the isb7 website (isb7.ws), mobile browser access, customer support interactions, and any other channel through which you interact with isb7. It does not apply to third-party websites that may be linked from our platform — those sites operate under their own privacy policies.
isb7 collects personal data in several ways: directly when you register and use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a clear breakdown of the categories of data we collect and the specific items within each category.
isb7 applies the principle of data minimisation — we collect only the data that is genuinely necessary for the purposes described in this Policy. We do not collect sensitive personal data such as biometric data, health information, or religious affiliation.
isb7 uses the personal data collected from Pakistani players for the following clearly defined purposes only. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
Your registration data is used to create and manage your isb7 account — processing your deposits and withdrawals, maintaining your wallet balance, calculating your VIP tier status, applying bonus credits, and enabling you to access all games and platform features. Without this data, the core platform cannot function.
isb7 uses your identity data, transaction data, and technical data to verify your identity when required (particularly for large withdrawals), to detect patterns consistent with fraud, money laundering, or multi-account operation, and to prevent unauthorised access to your account. This is both a platform security measure and a regulatory obligation.
Your gaming activity data is used to monitor play patterns and identify potential signs of problem gaming behaviour — such as rapidly escalating bet sizes, extended uninterrupted sessions, or frequent deposits following significant losses. Where such patterns are identified, isb7 may proactively reach out to the player or apply responsible gaming interventions as described in our Responsible Gaming Policy.
Communications data — including live chat transcripts and email correspondence — is used to resolve your queries and complaints, maintain a record of commitments made by isb7, and improve the quality and consistency of our support team's responses.
Aggregated, anonymised technical and gaming data is used to understand how players use the isb7 platform — which games are most popular, how navigation flows are working, what deposit methods Pakistani players prefer, and where friction points exist in the user experience. This helps us build a better platform. This analysis uses aggregated data that cannot be linked back to individual players.
If you have opted in to receive promotional communications, isb7 uses your contact details to send you information about bonuses, new games, VIP Club updates, and promotions. You can withdraw this consent at any time — see Section 11 of this Policy.
Every time isb7 processes your personal data, there is a defined legal basis for doing so. Processing your data without a valid legal basis is not something isb7 does. The legal bases we rely on are:
isb7 does not sell your personal data to any third party. Your data is not shared with advertisers, data brokers, or marketing companies. The following are the only categories of third party with whom isb7 may share your data, and the specific reason for each:
To process your deposits and withdrawals, isb7 must share relevant transaction data with the payment services you use — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard card processing networks. These providers receive only the data necessary to complete the transaction. They are contractually bound to process your data securely and only for the stated purpose.
When your account triggers a KYC (Know Your Customer) verification requirement — typically for large withdrawals or where fraud risk signals are detected — isb7 may use a third-party identity verification service to cross-reference the documents you provide. These providers are bound by strict data processing agreements and are only permitted to use your data for the specific verification purpose.
isb7 may be required by applicable laws or court orders to disclose certain player data to regulatory bodies or law enforcement agencies. isb7 will comply with such requirements while notifying the affected player where it is legally permissible to do so.
isb7 uses third-party technology for certain platform functions — including cloud hosting infrastructure, analytics tools, and customer support software. These providers access only the data necessary to provide their specific service and are governed by data processing agreements that restrict their use of that data.
In every case where data is shared with a third party, isb7 has verified that appropriate security and contractual safeguards are in place. We do not engage third-party providers based in jurisdictions with inadequate data protection standards without ensuring equivalent safeguards are contractually established.
The security of your personal data is a technical and operational priority at isb7 — not a marketing claim. The following measures are in place to protect the data we hold about you:
While isb7 takes all reasonable technical and organisational measures to protect your data, no digital platform can guarantee absolute security against all possible threats. The security of your account credentials (username, password, 2FA codes) also depends on the care you take to protect them on your side.
isb7 does not retain personal data for longer than is necessary for the purpose it was collected, subject to applicable legal requirements that mandate minimum retention periods. The following table summarises our general retention approach by data category:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal compliance, dispute resolution |
| Financial / Transaction Records | 7 years from each transaction | Regulatory and tax record-keeping obligations |
| Gaming Activity Logs | 5 years from account closure | Regulatory compliance, responsible gaming records |
| KYC Documents | 5 years post account closure or last transaction | Anti-money laundering regulatory requirements |
| Support Communications | 3 years from last interaction | Dispute resolution, quality review |
| Technical / Device Data | 13 months rolling | Security monitoring, platform analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstrating compliance with consent requirements |
After the applicable retention period has expired, isb7 will securely delete or permanently anonymise the relevant data. If you have requested deletion of your data before a mandatory retention period has expired, isb7 will restrict the use of that data to the minimum required to fulfil the legal obligation, and delete it as soon as the period expires.
isb7 uses cookies and similar tracking technologies to improve platform functionality, maintain your session while you are logged in, and — with your consent — to understand how players use the platform. Here is a clear breakdown of the cookies isb7 uses:
| Cookie Type | Purpose | Consent Required? | Typical Duration |
|---|---|---|---|
| Strictly Necessary | Maintains your login session, keeps your cart/wallet state, enables security features including CSRF protection | No – essential for platform operation | Session / up to 24 hours |
| Functional | Remembers your language preference, display settings, and which games you last played | No – directly enhances your experience | Up to 30 days |
| Analytics | Collects anonymised data on how players navigate the platform, which features are used most, and where technical errors occur | Yes – opt-in required | Up to 13 months |
| Marketing | Tracks whether you arrived via a promotional link, for attribution of welcome bonus eligibility | Yes – opt-in required | Up to 30 days |
You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will prevent the platform from functioning correctly. Disabling analytics or marketing cookies will not affect your ability to play, deposit, or withdraw.
isb7 does not use cookies to track your activity on other websites, and does not use third-party advertising cookies that profile you across the web. Our cookie use is strictly limited to improving your experience on isb7 itself.
As an isb7 player in Pakistan, you have the following rights over the personal data we hold about you. To exercise any of these rights, contact our support team at support@isb7.ws or via 24/7 live chat. We will respond to all data rights requests within 30 days.
You have the right to request a copy of all personal data isb7 holds about you. We will provide this in a structured, commonly used format. Requests are fulfilled within 30 days at no charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Some data — such as your CNIC number — may require supporting documentation to amend.
You can request deletion of your personal data. This right is subject to exceptions where we are required to retain data by law (e.g., transaction records for regulatory purposes). Data that is subject to a legal retention obligation will be deleted as soon as that period expires.
Where you contest the accuracy of data, or where processing is unlawful but you do not want deletion, you may request that we restrict processing — meaning we store it but do not actively use it — while the issue is resolved.
For data processed on the basis of your consent or contractual necessity, you have the right to receive your data in a portable electronic format (CSV or JSON) to transfer to another service provider if you choose.
Where processing is based on legitimate interests (such as marketing analytics or fraud monitoring), you have the right to object. isb7 will cease the specific processing unless we can demonstrate compelling legitimate grounds that override your interests.
The isb7 platform is strictly intended for adults aged 18 and above. isb7 does not knowingly collect personal data from anyone under the age of 18. Age verification is required during account registration and for large withdrawals.
If isb7 discovers that an account has been created by a person under 18, the account will be immediately suspended, all balances will be voided, and any personal data held in relation to that account will be deleted as quickly as technically possible, except where retention is required to comply with a specific legal obligation (such as reporting the incident to the relevant regulatory body).
If you are a parent or guardian and believe that your child has created an isb7 account, please contact our support team at support@isb7.ws immediately with details. We will investigate and act promptly.
isb7 sends promotional communications — including bonus offers, new game announcements, VIP Club updates, and seasonal promotions — only to players who have explicitly opted in to receive them. This opt-in is presented during registration and can be updated at any time from your account settings.
If you have opted in and subsequently wish to opt out, you can do so by:
Opting out of marketing communications will not affect the operation of your account, your ability to play, deposit, or withdraw, or your VIP tier status. You will still receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts) that are necessary for account operation and cannot be opted out of while your account is active.
isb7 does not sell or share your contact details with third-party marketing organisations. All promotional communications you receive are sent directly by isb7 about isb7 products and services only.
isb7 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the revised Policy will be published on this page with the "Last Updated" date at the top revised accordingly.
For material changes — such as new categories of data being collected, new purposes for processing, or changes to data sharing arrangements — isb7 will notify registered players via email or via a prominent notice in the platform interface at least 14 days before the new version takes effect. For minor updates such as clarifications or formatting improvements, the updated Policy will simply be published without advance notice.
Continued use of the isb7 platform after any Policy update has taken effect constitutes your acceptance of the revised Policy. If you do not agree with a material change, you have the right to close your account before the new version comes into effect.
If you have any questions, concerns, or requests related to this Privacy Policy or the personal data isb7 holds about you, please contact us through any of the following channels:
isb7 commits to acknowledging all privacy-related requests and queries within 48 hours and providing a substantive response within 30 calendar days. For complex data access or erasure requests, we may request proof of identity before proceeding — this is to protect you by ensuring data is only released or deleted at the direction of the rightful account holder.
If you believe isb7 has handled your personal data in a manner that does not comply with this Policy or applicable data protection laws, you have the right to submit a formal complaint to the relevant regulatory authority in your jurisdiction. We would always encourage you to contact isb7 directly first, as many concerns can be resolved quickly through direct communication.
Six concrete ways isb7 protects your personal data — not just in policy, but in practice.
isb7 has never sold player data and has no commercial model that depends on doing so. Your name, mobile number, payment details, and gaming history are your information — not a product. The only third parties who receive any of your data are payment processors and identity verifiers, and only for the specific purpose of completing your transaction or verifying your identity.
Your isb7 account password is stored using a one-way cryptographic hash. This means even isb7's own technical staff cannot retrieve your password — if it were ever needed, a reset would be the only option. This is deliberate security design that protects you even in the unlikely event of an internal data access breach.
Within isb7, personal data is accessible only to staff members whose specific role requires it. A support agent handling a withdrawal query sees your transaction history — but not your gaming history unless it is relevant to the query. Permissions are role-based, logged, and reviewed. This limits the risk that any individual misuse could expose a player's data.
Every connection between your device and isb7's servers is encrypted with TLS. Whether you are logging in on mobile data in Karachi or on Wi-Fi in Islamabad, your session, your account credentials, and your financial transactions travel over an encrypted channel that protects against interception. You can verify this yourself by checking for the padlock icon in your browser address bar.
isb7 applies defined retention periods to every category of personal data, as detailed in Section 7 of this Policy. Data that has passed its retention period is securely deleted — not left sitting in backup systems indefinitely. This minimises both your privacy exposure and isb7's security surface area over time.
Exercising your data rights — access, correction, deletion, portability — costs nothing on isb7. We do not charge fees for data requests, and we do not create friction or delays to discourage you from using these rights. Contact support@isb7.ws and we will respond within 48 hours and fulfil the request within 30 days.
Responsible Gaming is a core value at isb7. Gaming should always be a source of entertainment, not financial stress. isb7 provides deposit limits, session controls, cooling-off periods, and self-exclusion tools in your account settings. The platform is strictly for players aged 18 and above. For full details on responsible gaming tools and resources available to Pakistani players, visit our Responsible Gaming page.